Unmatched Customer Success Resources

pharmacy software and customer support working to promote pharmacy success.

Throughout your relationship with Computer-Rx you will have access to resources designed to help your pharmacy succeed. Many of our knowledgeable employees have experience working in the pharmacy industry, so we understand what you need to put your pharmacy on the path to success.

On-Site Installation, Training, and Data Conversion

Our Installation Specialists will come to your pharmacy to install and set up the products and stay to train you and your staff the basic operations of the system. If you’re converting from another system, we will send a Conversion Specialist to ensure that all your previous data converts smoothly to the Computer-Rx system.

Industry-Leading Support Based in Our Home Office in Moore, OK

Our Customer Service Advocates are available via email, chat, and phone to connect with you on any issues you may be having. Many previously served as pharmacy professionals and understand that when you have patients waiting you need a quick resolution that will get you back to business.

Online Customer Portal

Our online customer success portal houses many resources for Computer-Rx users. At any time a user can log in and access online tutorials, staff training videos, help articles, and a customer forum. They can also track and review tickets that have been submitted to our Support Team.

Events

We love opportunities to meet up with our customers, exchange ideas, receive feedback, and extend education of our products and services. To see all of the places we’ll be this year, visit our events page.

Idea Exchange

Idea Exchange is Computer-Rx’s annual pharmacy software conference. Every year, hundreds of independent pharmacy professionals gather with the purpose of amplifying their impact on the community pharmacy industry.

  • Education Opportunities
  • Community
  • Inspiration
  • Fun

Regional Education Opportunities

Regional Education Opportunities are strategically scheduled throughout the year and held in various cities across the nation. They a designed to provide a convenient opportunity for Computer-Rx users to receive extra training in the program. During a six-hour course, our Education Coordinator covers topics that are designed to help you use the software to your best advantage.

Customer Connection Meetings

Customer Connection Meetings are held during some of the biggest trade shows of the year. It’s a great way for Computer-Rx to reach out to customers that are already in the area and connect over some of the exciting things going on in the industry and the company.

Learn more about all of our great events and how you can register to join us by checking out our Events page.

 

Watch to find out how Computer-Rx helps Kristen's pharmacy!

"I feel like they work with us and they have taught us since the very beginning on how to best use our software to best serve our patients. "

Kristen W., Pharmacist in Charge

 

Ongoing Updates

We’re constantly working to improve our software and services. Therefore, we frequently release updates to incorporate new features, fix bugs, and address industry changes. You can find information for the latest changes here or you can check out our News Blog for all the news about Computer-Rx.

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