Throughout your relationship with Computer-Rx you will have access to resources designed to help your pharmacy succeed. Many of our knowledgeable employees have experience working in the pharmacy industry, so we understand what you need to put your pharmacy on the path to success.
Our Installation Specialists will come to your pharmacy to install and set up the products and stay to train you and your staff the basic operations of the system. If you’re converting from another system, your Conversion Specialist will work to ensure that all your previous data converts smoothly to the Computer-Rx system.
Our Customer Service Advocates are available via email, chat, and phone to connect with you on any issues you may be having. Many previously served as pharmacy professionals and understand that when you have patients waiting you need a quick resolution that will get you back to business.
Our online customer success portal houses many resources for Computer-Rx users. At any time a user can log in and access online tutorials, staff training videos, help articles, and a customer forum. They can also track and review tickets that have been submitted to our Support Team.
Never be forced to use a third-party vendor because of your pharmacy software. Computer-Rx is not backed by a wholesaler, which opens your pharmacy up to multiple vendor options.
Independent pharmacy is a tough industry to break into. Everywhere you look you face competition from large chain retailers and mail order services. To compete you have to be able to bring something to the table that these pharmacies can’t offer. It’s up to you to figure out what that might be. It’s up to us to make sure you’re equipped to do it.
Independent pharmacy owners in today’s market are capable of doing more than ever before. The latest market trends have turned your pharmacy into a healthcare hub, where you not only manage patient prescriptions, you manage patient health. As your responsibilities continue to grow you need a partner who can provide you with the right tools.
It’s not until you begin to look at the pharmacy business as a whole that you understand the individual needs of a multi-site pharmacy business. Rather than working with each pharmacy to manage your finances, employees, and patients, Computer-Rx’s centralized management solution allows you to control key aspects of your business from one location.
Hospital retail pharmacies got their start as a way for employees and their dependents to get prescriptions filled, but they’ve evolved to fill prescriptions for patients who are checking out of the facility as well. In addition to facing many of the same hurdles as a retail pharmacy, hospital pharmacies are subject to different regulations and need a versatile software to meet their broad demands.